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What was originally thought of as just an axle repair by the customer, turned out to be a whole front assembly that was damaged. We didn't even charge a diagnostic fee due to the obvious nature of the issue when we looked at the problem.
What's even crazier is with the VIN, it claimed to be one type of vehicle but it was a whole different type. The customer has not made any changes or modifications to it for the VIN to not match. Sometimes the DMV gets it wrong, sometimes the manufacturer. Make sure you go to an auto shop that takes the time to double check all (parts, issues, VIN, CARFAX, etc) to ensure it gets done correctly the first time.
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